Vacancy - Advice and Information Worker – Immediate Start Preferred

About Us

Irish Community Care was set up in 1985 by Irish people in Manchester who realised that members of their community weren’t getting the assistance they needed. We provide a wide range of services to meet our charitable aims:

  • To relieve the effects of poverty, sickness, distress and old age;
  • To improve quality of life through leisure and recreation; and
  • To provide for the burial of people with no next of kin.

Our current Advice and Information Worker will be leaving us at the end of June and we are seeking a new member of staff to join the team to provide culturally sensitive information, advice and support to members of the Irish community in Manchester on a wide range of issues to improve their financial, health and material wellbeing.

Employment Details

Hours: 22.5 hours per week – working times to be agreed

Salary: £13,733

Responsible to: Manager

Duration: 6 months (renewable depending on funding) subject to successful completion of 3 months’ probation period

Location: Levenshulme Office (with some time spent at Head Office in Cheetham Hill)

Closing date: 26th June 2016, interviews 29th & 30th June 2016

Start Date:  Post available from 1st July 2016

The Role

The main duties of this role are to:

  • Provide advice and information to clients during drop-in at our offices, in community settings or during home visits
  • Assess client’s circumstances and problems and research and identify possible courses of action
  • Support clients to decide the best course of action for their circumstances
  • Advocate and mediate on clients’ behalf, through phone calls, letters, meetings and tribunals
  • Assist and advise service users in completing application forms or accessing support
  • Refer and signpost service users to other organisations and apply for support on their behalf
  • Support clients in getting Irish passports, birth certificates and pensions and provide information on issues such as relocating to Ireland

For further details of the role, skills and experience required please see the Job Description/Person Specification available from

To apply for this role please send your CV and Covering Letter to