Citizens Advice Trafford Job Vacancy: Key Worker Project Co-ordinator

Salary: £18,638 per annum (£10,797 pro rata per annum)

Hours: 21 hours per week

Location: Trafford Borough – The post holder will work from      our central office in Sale and from various outreach centres within the Borough.

Contract term: Currently fixed term until 30th November 2016                                             

Life is complicated, and sometimes people need a bit of extra practical and emotional support.  At Citizens Advice Trafford, we are confident that good advice changes lives; We also know that sometimes there are challenges and barriers to following the advice that we, and other agencies, give. 

We’ve received funding from the Stretford Community Panel, currently until November 2016, to pilot and evaluate a scheme that offers one-to-one key worker support for anything from a few weeks to a few months, to people who might need that bit of extra help.  This may be help with taking the practical, and or the psychological / emotional next steps in resolving an issue or ways to improve general health and wellbeing.

In this post you will manage this relatively new project and co-ordinate and support the work of a small team of volunteers in their roles as key workers.  You will assess the initial needs of clients referred into the service, establish an appropriate support plan and match the client with an appropriate volunteer key worker, supporting the key worker every step of the way.

As this project is approaching the end of its existing life cycle, you will also review and evaluate its success and the positive outcomes achieved, so that we can be in a strong position to evidence value and hopefully secure further funding.

If this post sounds interesting and you think you have the right skills, please visit our website to download an application form  alternatively to receive a form by post please send a SAE to Citizens Advice Trafford, 1 Waterside Plaza, Sale, M33 7BS.

Closing date: 10am 18th May 2016

Interview date: 23rd May 2016