Job Title: BBC Young Ambassador
Location: BBC North, MediaCityUK, Salford
Hours: Full Time (35 hours) for a maximum of 3 months
Pay: £3.79 per hour for 16 and 17 year olds
£5.13 per hour for 18 and 19 year olds
We are looking for local young people to work in a variety of customer-facing and administrative roles. You will support our teams by welcoming and looking after our guests and facilities, and by helping out at the many internal and external events on site. We need people who can represent the BBC positively and enthusiastically to visitors and our local communities; and who can also represent their local community positively to BBC staff and visitors. This is a great opportunity for those who enjoy meeting new people and want to develop their skills and gain experience that they can put on their CV. It is also a fantastic chance to be involved in a huge part of the BBC’s history – the development of a major new centre in Salford.
There will be opportunities to get involved in a whole range of areas with our partners at Interserve and find out more about how buildings and events are managed. You will work across 4 different areas at BBC North:
Events: helping to prepare for Events held on site, eg. working with excel spreadsheets and email. On the day support for events on site eg. meeting and greeting guests
Workplace Support (Housekeeping): setting up meeting rooms, replacing stocks on floors, check equipment is working, monitoring staff lockers etc.
Reception: welcoming visitors to the BBC, answering the reception phone-line, processing visitor ID passes and car park passes etc
Post room: helping out our busy post room and porter services, helping with deliveries across BBC North.
Please note this role is not a production role, so you will not be working on making programmes.
Is this role for you?
This role has been designed as a first job, aimed at local 16-19 year olds, who may have limited or no experience of the world of work. The kind of person you are and your attitude to work is much more important to us than your knowledge, experience or qualifications.
Through this job, each Young Ambassador will develop a range of skills that will be valuable for their CV and for them in their future. They will increase their experience and confidence of working with others, dealing with members of the public and understanding how large buildings and events are managed. These skills can be used in a number of jobs and in particular roles that require customer service knowledge.
Knowledge and Qualifications
- Basic knowledge of some areas within Salford or Trafford which you can talk to others about
- No qualifications are required and, if you have them, they should not be higher than Level 2/GCSE.
- No qualifications above GCSE’s accepted
- If you are not sure what level your qualifications are, then please check with your careers advisor / youth worker / tutor, or contact us.
- Little or no experience within a work environment
- Good communication and relationship skills
- Understand the need to be professional at all times
- Ability to work with others as part of a team
- Ability to work alone and follow instructions
Values & Attitudes
- Enjoy meeting and talking to new people
- A positive and enthusiastic approach to work
- A willingness and enthusiasm for championing both the BBC and local communities
- Committed to your own learning and development – especially in communication and presentation
- Happy to get involved with extra tasks or activities to help the team
- Committed to treating people equally, respecting differences and challenging prejudice and discrimination
- Aged 16 – 19 years old on 31st March 2015
- Resident in either Salford or Trafford local authority areas
- Must have the right to work in the UK
Monday 16th March (5pm) Deadline for return of application forms
Friday 20th March Assessment day
Early – Mid April Young Ambassadors 1st day at work at BBC North
How to Apply
You can email us with a CV and a covering letter to email@example.com or by post to BBC Young Ambassadors, c/o David Longworth, 4th Floor, Quay House, MediaCityUK, Salford Quays, M50 2QH
If you haven’t got a CV or are unsure of what to put in a covering letter, you can email
firstname.lastname@example.org and ask for us to send you an application form. You can then fill in the attached application form and send to the same email and postal address above.
The BBC has moved a significant number of its departments to MediaCityUK, Salford Quays. As part of the BBC’s commitment to the local economy and young people, we are continuing to offer a number of job opportunities for 16-19 year olds as BBC Young Ambassadors.
For the BBC, our move to MediaCityUK is an opportunity to transform the way we operate. It’s our chance to reassess everything we do - how we work with each other and how we link with our audiences, local communities and the wider media world.
Our Salford Quays complex reflects this new thinking. The buildings have been designed to provide a creative and inspirational environment. We’ll also keep on making sure our buildings are a positive and welcoming environment for everyone who works or visits here.
Interserve: In October 2013, the BBC selected Interserve as its new supplier to provide facilities management services for its properties across the UK.
Interserve’s vision is to redefine the future for people and places. We are one of the world’s foremost support services and construction companies, operating in the public and private sectors in
the UK and internationally. We offer advice, design, construction, equipment, facilities management and frontline public services, and have a workforce of over 50,000 people worldwide. We are committed to opportunities for all.
What happens when I finish working for the BBC?
You will work in this role for up to 3 months. We hope that you will have had an inspiring experience and that you will aspire to progress further, building on the foundation of your time with us. You may want to work in another customer service or facilities management role with another company. Or you may want to study for higher qualifications. We will help you to think about your next steps when your time with us is coming to an end.